Mika Privacy Policy

Effective Date: October 27, 2025

Welcome to Mika, a global social video chat platform that connects users from different backgrounds and cultures through real-time interactions. Your privacy and data security are extremely important to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services.
By accessing or using Mika, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our services.

For any questions or concerns regarding this Policy, contact us at service@mika.ink.


1. Introduction

1.1 This Privacy Policy applies to all users of Mika who are 18 years of age or older.
1.2 The Policy governs all personal data collected through the Mika mobile application, related websites, and any other associated services.
1.3 Mika is operated in accordance with international privacy laws and best practices, including GDPR (for EU users), CCPA (for California users), and other applicable data protection regulations.
1.4 We are committed to transparency - clearly explaining what data we collect, why we collect it, how we use it, and how you can exercise your rights.
1.5 We encourage users to review this Policy regularly, as we may update it to reflect product improvements, legal requirements, or new privacy practices.


2. Types of Information We Collect

Mika collects several categories of information to provide you with a secure, personalized, and engaging user experience.

2.1 Account and Profile Information

2.2 Device and Technical Information

2.3 Usage Data

2.4 User-Generated Content (UGC)

2.5 Location and Network Data

2.6 Payment and Transaction Data


3. How We Use the Information

We process your information only for legitimate and clearly defined purposes.

3.1 Service Delivery

3.2 Personalization and Optimization

3.3 Communication and Customer Support

3.4 Safety and Compliance

3.5 Analytics and Product Improvement

3.6 Legal and Administrative Purposes


4. Legal Bases for Processing (EEA Users)

If you reside in the European Economic Area (EEA), our collection and use of personal data are based on the following lawful grounds:

4.1 Consent - When you voluntarily provide data (e.g., profile details or camera access).
4.2 Contractual Necessity - To provide core app services you have requested.
4.3 Legitimate Interest - To maintain platform safety, prevent abuse, and improve the service.
4.4 Legal Obligation - To comply with applicable legal or regulatory requirements.

You may withdraw your consent at any time by adjusting your privacy settings or contacting us.


5. Cookies and Tracking Technologies

5.1 Mika uses cookies, SDKs, and other tracking technologies to recognize you when you log in and to remember your preferences.
5.2 These technologies help us measure engagement, improve load performance, and prevent spam or abuse.
5.3 You can manage or disable cookies through your device or browser settings; however, doing so may limit certain features of the app.
5.4 We do not use cookies for cross-site tracking or advertising outside of the Mika platform.


6. Information Sharing and Disclosure

We do not sell your personal data. However, your data may be shared in limited, secure ways necessary to provide our services.

6.1 Service Providers

We collaborate with third-party vendors who perform services on our behalf, including:

6.2 Legal Requirements

We may disclose information if required by law or to respond to valid governmental or law enforcement requests.

6.3 Business Transfers

In the event of a merger, acquisition, or reorganization, your information may be transferred under strict data protection agreements.

6.4 User Safety and Violation Reports

If a user reports harassment, fraud, or safety concerns, relevant data may be reviewed to resolve the case or enforce our Terms of Service.

6.5 Aggregated and Non-Identifiable Data

We may share aggregated, anonymized data for analytics or research purposes, which cannot be used to identify individual users.


7. Data Storage and Retention

7.1 Storage Location
Your personal data is stored securely on servers operated by reputable cloud providers located in multiple regions to ensure reliability and redundancy.
Depending on your location, your information may be stored or processed outside your home country, always under strong contractual safeguards and data protection standards.

7.2 Data Retention Period
We retain your personal data only as long as necessary to provide our services, comply with our legal obligations, resolve disputes, or enforce our agreements.
For example:

7.3 Deletion Requests
You may request deletion of your account and associated data through in-app settings or by contacting service@mika.ink.
After your request is verified, your account will be permanently removed, except where certain data must be retained to comply with legal obligations or for legitimate safety reasons.


8. Data Security

8.1 Security Measures
We adopt industry-standard administrative, technical, and physical measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
This includes encryption (in transit and at rest), secure data storage, limited employee access, and periodic security audits.

8.2 User Responsibility
While we take all reasonable precautions, no security system is entirely foolproof. Users are advised to:

8.3 Incident Response
In the unlikely event of a data breach, we will take prompt action, notify affected users when required by law, and cooperate with relevant authorities to mitigate any impact.


9. User-Generated Content (UGC) Policy

9.1 Ownership and Rights
You retain ownership of all content you create or upload to Mika, including photos, videos, and messages.
However, by posting or sharing content, you grant Mika a limited, non-exclusive, worldwide, royalty-free license to use, display, host, and reproduce such content solely to operate and improve the service.

9.2 Content Visibility and Sharing
Depending on your privacy settings, your content may be visible to other users within the platform.
We recommend sharing only what you are comfortable making visible to others.

9.3 Prohibited Content
You agree not to upload, post, or share content that is:

9.4 Moderation and Enforcement
We may review or remove any content that violates community guidelines or applicable law.
Accounts repeatedly breaching content policies may be suspended or terminated without prior notice.

9.5 Data Handling of UGC
All UGC is stored securely and processed in compliance with this Policy. Deleted content may remain temporarily in backup storage before being permanently erased.


10. User Rights and Controls

As a Mika user, you have full control over your personal data.

10.1 Access and Correction
You can access and review your personal data anytime via your account settings. You may also request correction of inaccurate or outdated information.

10.2 Data Portability
Upon request, we can provide your data in a structured, machine-readable format (when technically feasible).

10.3 Right to Deletion ("Right to Be Forgotten")
You may delete your account or request permanent erasure of your personal information. We will comply unless retention is required for legal, security, or fraud-prevention purposes.

10.4 Withdraw Consent
You can withdraw previously granted permissions (e.g., camera, microphone, or location access) through your device settings. This may limit certain features but will not affect prior lawful processing.

10.5 Objection to Processing
You may object to specific types of processing, such as direct marketing or analytics, by contacting us.

10.6 Verification
To protect privacy, we may verify your identity before acting on your request. We will respond within a reasonable timeframe consistent with applicable data laws.


11. International Data Transfers

11.1 Cross-Border Data Flow
As a global platform, Mika operates servers in various jurisdictions. Your data may therefore be transferred to or processed in countries outside your residence, including those with different data protection laws.

11.2 Protection Measures
When transferring personal data internationally, we implement adequate safeguards such as:

11.3 User Acknowledgment
By using Mika, you acknowledge and agree that your information may be processed in jurisdictions where privacy laws differ from your own, but always under robust protective measures.


12. Third-Party Services and SDKs

12.1 Integration of Third-Party Tools
Mika may integrate third-party SDKs, APIs, or plugins to support features like:

12.2 Independent Privacy Practices
These third parties operate under their own privacy policies. We strongly recommend reviewing their respective terms to understand how they handle your data.

12.3 Data Sharing Limitation
We share only the minimum information required for these services to function. Each provider is contractually required to maintain confidentiality and protect user data.

12.4 External Links
If you click a link that redirects to an external website, Mika's Privacy Policy will no longer apply. We are not responsible for the content or privacy practices of third-party sites.


13. Children's Privacy Protection

13.1 Age Restriction
Mika is strictly intended for users aged 18 years and above. We do not knowingly collect personal information from minors.

13.2 Prohibition of Minor Accounts
If we become aware that an account belongs to a person under 18, we will take immediate action to deactivate the account and delete all related data.

13.3 Parental Contact
If you believe a minor has provided personal information to us without consent, please contact us immediately at service@mika.ink so that we can take corrective measures.

13.4 Commitment to Child Safety
We actively monitor and prevent the sharing or circulation of any content involving minors and cooperate with relevant authorities to enforce child protection standards.


14. Behavioral and Personalized Recommendations

14.1 Personalization Purpose
Mika may analyze your in-app behavior, interactions, and preferences to provide more relevant suggestions of people, communities, or content.

14.2 Scope of Data Used
We use non-sensitive data such as activity patterns, language preference, and engagement frequency. Sensitive data (e.g., private chat content) is never used for recommendation purposes.

14.3 User Control
You can adjust or disable personalization features in your account settings. Disabling personalization may reduce tailored recommendations but will not affect core app functionality.

14.4 Algorithm Transparency
We are committed to transparency; users may contact support for explanations of how recommendations are generated in general terms.


15. Advertising and Analytics

15.1 In-App Advertising
We may display contextual advertisements relevant to your region or interests. Mika does not sell user personal data to advertisers.

15.2 Analytics Tools
We use aggregated analytics to monitor app performance, user engagement, and feature usage. These metrics help us optimize system performance and user experience.

15.3 Data Aggregation
All data used for analytics is anonymized or aggregated whenever possible, ensuring individual users cannot be personally identified.

15.4 Opt-Out Options
Users can opt out of targeted advertising or analytics tracking through app settings or device-level privacy controls.


16. Notifications and Communications

16.1 Service Notifications
Mika may send push notifications, in-app messages, or email updates regarding account activity, feature updates, or policy changes.

16.2 Marketing Communications
You may receive marketing materials about new features or promotions, but only if you have opted in to such communications.

16.3 User Control
You can manage or disable notifications and marketing messages through your device settings or account preferences.


17. Account Termination and Data Deletion

17.1 User-Initiated Deletion
Users may delete their Mika account through in-app settings or by contacting support. Deletion will remove most personal data from active systems.

17.2 Retention Exceptions
Certain data may be retained for legal compliance, dispute resolution, or fraud prevention, even after account deletion.

17.3 Temporary Suspension
Accounts may be temporarily suspended due to violations of Terms of Service or security concerns. Users will be notified and given guidance on resolving the issue.

17.4 Data Recovery
Once deleted, account data cannot generally be restored. Users are encouraged to back up any desired content before deletion.


18. Policy Updates

18.1 Periodic Revisions
Mika may update this Privacy Policy to reflect new practices, regulatory requirements, or product improvements.

18.2 Notification of Changes
Material updates will be communicated via in-app messages or email. Users are encouraged to review the Policy regularly.

18.3 Continued Use
Continued use of Mika after updates constitutes acceptance of the revised Privacy Policy. Users not agreeing to changes should stop using the app.


19. Contact Information

If you have any questions, complaints, or requests related to privacy, data protection, or your rights, contact us:

Email: service@mika.ink

We aim to respond promptly and assist users in exercising their rights under applicable privacy laws.


20. Governing Law

20.1 Applicable Law
This Privacy Policy is governed by applicable international privacy laws and local regulations of the user's residence.

20.2 Dispute Resolution
Any disputes relating to this Policy or the handling of personal data should first be addressed with Mika support. Legal claims will follow relevant jurisdiction and applicable data protection regulations.

20.3 Compliance Commitment
We commit to cooperating with data protection authorities and complying with legal obligations to ensure user data is handled lawfully and responsibly.